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  1. EcoSleep
  2. Shipping & Returns
  3. Shipping & Returns

Shipping & Returns

  • Are shipping fees refundable?
  • How long does it take to receive my refund?
  • What is your return policy for accessories?
  • What is your return policy for mattresses?
  • What is your return policy for orders placed on Amazon.com?
  • Can you ship internationally / overseas?
  • Can you ship to Alaska or Hawaii?
  • Do you ship to Canada?
  • What if my tracking number does not work or is blank?
  • What is the size and weight of the mattress box?
  • How do you ship your products?
  • Can I cancel a shipment?
  • Can I delay a shipment?
  • What if the plastic is split when opening the box?
  • How do I move the box?
  • Can I return the mattress if the handles on select mattresses are damaged in any way?
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